These terms govern the use of TruLoka’s platform and services. By accessing or using TruLoka, you agree to comply with the terms outlined below.
TruLoka is a platform that connects customers with independent local service professionals for home services such as repairs, maintenance, and cleaning. TruLoka does not directly provide these services.
TruLoka facilitates service requests and assigns suitable professionals based on availability and location. Service quality, pricing, and execution remain the responsibility of the service professional.
Users agree to provide accurate contact details, address information, and service requirements. TruLoka is not responsible for delays or issues caused by incorrect or incomplete information.
Service pricing may vary depending on inspection, scope of work, and materials required. Any payments made are subject to mutual agreement between the customer and the service professional.
Customers may cancel a service request before work begins. Cancellation policies, if any, are communicated at the time of booking or during service confirmation.
TruLoka is not liable for any damages, losses, or disputes arising from services performed by independent professionals. Any concerns should be resolved directly with the service provider.
Users must not misuse the platform, attempt unauthorized access, or engage in activities that disrupt service operations.
TruLoka reserves the right to update these terms at any time. Continued use of the platform implies acceptance of the revised terms.
These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
TruLoka operates in MVP mode. Certain processes may be manual to ensure service quality and customer safety during early-stage operations.