TruLoka is committed to providing a safe, respectful, and inclusive platform for all customers and service professionals.
TruLoka does not tolerate discrimination of any kind. We are dedicated to ensuring equal access to services and opportunities regardless of background or personal characteristics.
Discrimination is strictly prohibited on the basis of gender, age, religion, caste, ethnicity, disability, sexual orientation, marital status, or any other characteristic protected under Indian law.
Customers are expected to treat service professionals with dignity and respect. Any form of abusive, discriminatory, or inappropriate behavior may result in refusal or termination of service.
Service professionals using the TruLoka platform must provide services fairly and respectfully, without discrimination or bias toward customers.
Any instance of discrimination should be reported to TruLoka through official support channels. Reported issues are reviewed seriously and appropriate action may be taken.
TruLoka reserves the right to suspend or permanently restrict access to the platform for users or professionals found violating this policy.
This policy may be updated periodically to reflect legal requirements or operational changes. Continued use of TruLoka constitutes acceptance of the updated policy.
TruLoka currently operates in MVP mode. Certain monitoring and enforcement processes may be manual during early-stage operations to ensure fairness and safety.