This Privacy Policy explains how TruLoka collects, uses, and protects your personal information when you use our platform and services.
We may collect personal information such as your name, phone number, address, and service requirements when you request a service through TruLoka.
Your information is used to process service requests, assign suitable service professionals, communicate service updates, and improve the overall customer experience.
TruLoka shares customer details only with the relevant service professional required to fulfill the requested service. We do not sell or rent personal data to third parties.
We take reasonable measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no digital platform can guarantee complete security.
TruLoka may use basic cookies or similar technologies to enhance website performance and user experience. You may disable cookies through your browser settings.
Users are responsible for providing accurate and up-to-date information. TruLoka is not responsible for issues arising from incorrect details shared by users.
TruLoka may link to third-party platforms such as WhatsApp for communication purposes. We are not responsible for the privacy practices of these external services.
TruLoka may update this Privacy Policy from time to time. Continued use of the platform indicates acceptance of the revised policy.
For questions or concerns regarding this Privacy Policy, please contact TruLoka through the official support channels listed on our website.
TruLoka currently operates in MVP mode. Certain processes may be manual to ensure data safety, service reliability, and customer trust.